Sales tax and DDP delivery policy
Ⅰ. Pricing and Composition
The platform operates under a Delivered Duty Paid (DDP) model, meaning all relevant taxes and fees are calculated and included in the price at the time of purchase.
The final amount to be paid is the total confirmed on the checkout page, with no additional payment required upon delivery.
Ⅱ. Price Transparency
During checkout, the primary components of your order will be displayed, including:
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Product price
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Australian GST (Goods and Services Tax)
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Shipping fees
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Customs duties and import fees
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Clearance charges
The exact breakdown of these fees may vary depending on the order details and shipping address.
Ⅲ. Australian GST Information
As per Australian law, orders shipped to Australia are subject to Goods and Services Tax (GST).
GST is included in the product price or total checkout amount.
If tax rules or consumption rates change, the way prices are displayed may be adjusted accordingly.
Customers are not required to separately declare the Goods and Services Tax (GST) amount that has been charged or included by the platform.
Ⅳ. DDP Delivery
All orders are shipped under the DDP model, meaning customs duties and taxes are paid before arrival in Australia.
Customers are not required to handle customs clearance or make any additional payments.
Logistics are provided by DHL, FedEx, and UPS, and all shipments include tracking.
If issues such as incorrect addresses, failed deliveries, or customs inspections occur, customer support will assist promptly.
Ⅴ. Shipping, Fees, and Timelines
Order Processing Time:
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Orders paid by 6:00 PM (Australian Eastern Standard Time) will be processed the same day.
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Orders paid after 6:00 PM (Australian Eastern Standard Time) will be processed the following day.
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Orders made on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time: Orders are typically delivered within 6-14 business days, with remote areas potentially taking longer.
Shipping Fees:
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Orders of 157.88 AUD or more: Free shipping.
- Orders under 157.88 AUD: 8.45 AUD shipping fee.
Any additional costs incurred due to incorrect delivery information provided by the customer will be borne by the customer.
Ⅵ. Customs Documentation
Each shipment includes a commercial invoice and necessary customs documents, including:
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Commercial invoice (electronic or paper version)
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Import or shipping-related declarations
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Required labels or information for the destination market
Ⅶ. Invoices and Billing Information
At checkout or after order completion, customers can typically view:
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Total order amount
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Displayed tax and shipping fees
The platform will issue an electronic invoice or transaction record for after-sales inquiries, returns, or personal reference.
Ⅷ. Applicability
This policy applies to mainland Australia.
Orders may be delivered to some Australian islands or remote areas, depending on logistics availability.
Ⅸ. Contact Us
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Address: 236 NIX LOOP SE, FAIRMOUNT, GA, 30139-2645
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Phone: +1(908) 642-7019
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Email: help@mobiliqu.com
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Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)