About Us

Ⅰ. Core Principles

• Transparent Pricing

  • Prices are as indicated on the product and checkout pages.

  • We aim to clearly present cost details to minimize any confusion.

• Practical Aesthetics: Our product selection and design processes consider appearance, functionality, and ease of daily use.

• Convenient Shopping Experience: Clear product categories and intuitive page layout help customers find suitable products more efficiently.

Ⅱ. Pricing and Delivery Information

• Product Pricing: Prices are confirmed at checkout.

• Shipping and Delivery

  • We partner with DHL, FedEx, and UPS for full tracking.

  • Large furniture items undergo stability testing and are packaged with protective materials.

• Taxes and Fees

  • All prices include Australian Service Tax (10%) and customs duties.

  • No additional charges apply.

• Estimated Delivery Times: Delivery times are estimates and may vary due to factors such as logistics, weather, or other uncontrollable circumstances.

Ⅲ. Customer Rights

• In accordance with platform policies and Australian consumer law, customers can apply for returns, refunds, or exchanges.

• If issues arise during product use, reasonable after-sales support will be provided based on the situation.

• Customer support is available during business hours, with response times varying by inquiry type.

Ⅳ. Privacy and Data Protection

• The platform uses encryption technologies such as TLS/SSL to reduce the risks associated with data transmission.

• The collection and use of personal information comply with the Privacy Act of 1988 and Australian Privacy Principles (APPs).

• Information is primarily used for order processing, customer support, and platform operations.

• For more details, please refer to our Privacy policy and Cookie policy.

Ⅴ. Contact Information

• Address: 236 NIX LOOP SE, FAIRMOUNT, GA, 30139-2645

• Phone: +1(908) 642-7019

• Email: help@mobiliqu.com

• Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)